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Your Hosted Account

Once you have your account set up, you will be sent a document with all user names/passwords and details about the account. Here is some further detail and explaination on how to access different aspects of the account.

CPANEL

Your hosted account comes with what's called a CPANEL. From here you can set up email accounts, check your site stats and perform any number of administrative tasks for your domain. If you go to www.yourdomain.com/cpanel/ (put your domain name in that path), you will be able to access it.

On this page, click on continue to this site (link to the left), and a pop up dialogue box will come up (similar to the webmail one below). Enter in your user name and password that we have provided you.

Once inside, you will see a page like this:

help

The two main areas you will access are the Mail icon, and the Web/FTP stats.

EMAIL SET UP

Setting up your email in Outlook or Outlook Express. Once an email has been set up for you, you need to set it up as an account in your outlook or outlook express in order to be able to use it. You can have more than one account, each one needs to be set up seperatly. Instructions are below. These are instructions for Outlook, but Outlook Express is very similar.

Step #1: From the tool bar choose TOOLS/ACCOUNTS. A wizzard will pop up choose View or Change an existing account. (or choose the wizard and go through the questions one at a time).

This is what that area looks like, choose ADD from there.

email set up

Here's the information you will put in. If we are setting up your account on our server, we will send your user name and password, plus incomming mail server. The outgoing mail server can be set to that of your own internet service provider. If you choose to set it up with your internet provider's settings, please check with them.

If you have an existing email account set up, you will find it there. Or you may have to call the company you get service from (in a lot of cases you will find this info on their website).

email set up

If you click on the MORE SETTINGS button above, here are what the other tabs should be set at

Note: if you can't get your email to send, aren't able to establish what your host providers outgoing server is, or travel a lot with a laptop. Set your outgoing server to the same as the incoming server, and in the advanced tab, set the port to 26.

email email set up

You can actually have several email accounts all being pulled into your outlook. There's one that's the default, it's the one that is automatically used when you hit new email.

When you want to send an email to someone regarding from other than the default, write the email, and when ready to send, click to the right of the send button (there's an arrow there) and choose the appropriate account.

If you reply to somone who's emailed you at that account, it's automatically chosen for the reply.

 

email

Web Mail

The best way to handle your email is to use a program like Outlook, or Outlook Express. The mail gets pulled in to your computer, and it's easier to file/sort, set spam settings etc. If you are travelling, and want to check any new mail, you have access to what's called webmail. You would go to www.yourdomain.com/webmail (insert your own domain name). Click on the Continue to this site link.

A pop up will come up where you will enter your username and password (user name is your email account)

client help

you will then be directed to a choice, choose horde to the left

client help

the interface looks like this

client help

 


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